Support Board
Date/Time: Fri, 28 Feb 2025 22:48:56 +0000
Post From: Have service package 11 - but wont let me renew data feed from CME
| [2021-09-01 14:51:59] |
| John - SC Support - Posts: 38292 |
|
Evaluating Package 12 just gives you the Package 12 functionality for one month as a trial. Which means that you will have access to the MBO data. But, it should not have an issue with your renewing the exchange you want. We will get the exchange activated for you, but just let us know for sure which exchange(s) you want to have activated. -------------- Separately, we see that you have Package 12 set as the package to renew to once your current usage time ends. If this is intentional, then there is nothing for you to do. But, if you do not want Package 12, then make sure you update the package for renewal at this link: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#AvailableServices For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |