Support Board
Date/Time: Fri, 22 Nov 2024 16:53:19 +0000
Post From: Notice: CTS Trading Service Symbols
| [2014-03-11 23:46:47] |
| |
|
We now understand the source of the problem. When working on resolving the issue described in post #3 and #4 in this thread, that is when we started to see some unusual problems with security definition responses. At this time we cannot do a security definition request for expired futures contracts. Therefore do NOT use expired futures contracts. And do NOT use the Continuous Futures Contract feature with CTS for the time being. We apologize for this, we are just trying to provide a working solution. We are going to be putting out version 1107, and from what we can tell, everything should work properly with CTS T4 with that version. If you want a solid market data platform, use the Sierra Chart Exchange Data Feed: https://www.sierrachart.com/index.php?l=doc/SierraChartRealTimeFuturesStockDataFeed.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-03-11 23:48:09
|