Support Board
Date/Time: Fri, 28 Feb 2025 17:42:18 +0000
Post From: Data feed of SPY and AAPL has not worked successfully in over 1 month
| [2021-08-25 13:09:50] |
| User194848 - Posts: 4 |
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I have not had a data feed from Sierra Charts since April 23 2021. Just sent message log for you to review. Log: Reading Internal Order ID file. | 2021-08-25 13:03:45.872 Reading Trade Orders file. | 2021-08-25 13:03:46.050 Reading Trade Positions file. | 2021-08-25 13:03:46.051 Reading Account Balance file. | 2021-08-25 13:03:46.053 UDPListener (1340). Port 22904 | Listening on UDP port 22904. | 2021-08-25 13:03:46.125 Software version: 2135 64-bit | 2021-08-25 13:03:46.125 Primary Thread ID: 28800 | 2021-08-25 13:03:46.125 Usage end date: 2021-09-05 | 2021-08-25 13:03:46.125 Enabled for: Sierra Chart Historical Data Service. | 2021-08-25 13:03:46.125 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2021-08-25 13:03:46.125 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2021-08-25 13:03:46.125 Enabled for exchange: U.S. Equities (NYSE, NASDAQ, AMEX) | 2021-08-25 13:03:46.125 Enabled for exchange: Euronext Equities Delayed | 2021-08-25 13:03:46.125 Received 1 data feed usernames. | 2021-08-25 13:03:46.125 Allow Support for Sierra Chart Data Feeds is enabled. | 2021-08-25 13:03:46.125 Current selected Data/Trading service: SC Data - All Services | 2021-08-25 13:03:46.125 Custom symbol settings values: disabled | 2021-08-25 13:03:46.125 Chart Update Interval: 500 | 2021-08-25 13:03:46.125 Intraday Data Storage Time Unit: 1 | 2021-08-25 13:03:46.125 Time Zone: +00:00:00 (UTC+00) | 2021-08-25 13:03:46.125 2021-08-25 09:03:46 Local computer time | 2021-08-25 13:03:46.125 2021-08-25 13:03:46 Local computer time in UTC | 2021-08-25 13:03:46.125 2021-08-25 13:03:46 Local computer time in SC Time Zone | 2021-08-25 13:03:46.125 2021-08-25 13:03:45 Server time in UTC | 2021-08-25 13:03:46.125 Local computer UTC time and Server UTC time difference: 1 seconds. | 2021-08-25 13:03:46.125 Program path: C:\GreenChart\ | 2021-08-25 13:03:46.125 Data Files path: C:\GreenChart\Data\ | 2021-08-25 13:03:46.125 OS Version Number: 10.0 | 2021-08-25 13:03:46.125 Locale Setting: C | 2021-08-25 13:03:46.125 Allowed protected custom studies: Echo 2.0, MoneyCode (FWG), MoneyCode2 (FWG) | 2021-08-25 13:03:46.125 Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. | 2021-08-25 13:03:46.196 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2021-08-25 13:03:46.314 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2021-08-25 13:03:46.457 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2021-08-25 13:03:46.457 Received 5 login tokens. | 2021-08-25 13:03:46.670 Symbol settings MD5 received. Request ID: 1. | 2021-08-25 13:03:47.178 Requested symbol settings for service code scdataallservices. Request ID: 2. | 2021-08-25 13:03:47.178 Symbol settings received. Request ID: 2. | 2021-08-25 13:03:48.583 Downloading user file: p5/New Chart Books | 2021-08-25 13:03:49.067 File server indicated file is not available to download: p5/New Chart Books | 2021-08-25 13:03:49.658 * Files to Open on Start up | Opening file: LITE 6 MAJOR.cht | 2021-08-25 13:03:50.656 Loading DLL C:\GreenChart\Data\GreenChart_64.dll | 2021-08-25 13:03:50.755 AUDUSD 60 Min #1 | Reloading chart. | 2021-08-25 13:03:52.728 EURUSD 60 Min #4 | Reloading chart. | 2021-08-25 13:03:53.348 GBPUSD 60 Min #2 | Reloading chart. | 2021-08-25 13:03:53.538 USDCAD 60 Min #6 | Reloading chart. | 2021-08-25 13:03:54.837 USDCHF 60 Min #3 | Reloading chart. | 2021-08-25 13:03:55.850 USDJPY 60 Min #5 | Reloading chart. | 2021-08-25 13:03:58.549 Using Bid/Ask average for last trade price for AUDUSD | 2021-08-25 13:03:59.928 Starting DelayedDownloadMonitoringTimer | 2021-08-25 13:03:59.928 Starting HDTimeoutTimer | 2021-08-25 13:03:59.928 Added historical Intraday data request for AUDUSD to the queue. | 2021-08-25 13:03:59.928 Intraday data recording state for symbol AUDUSD is set to download 'Pending'. | 2021-08-25 13:03:59.928 Triggering next historical data download in queue. | 2021-08-25 13:04:00.403 HD Request # 1 | Downloading Intraday chart data for AUDUSD to the file AUDUSD.scid. Service: fxcm | 2021-08-25 13:04:00.507 HD Request # 1 | Download start date-time: 2021-07-30 20:58:35.000 | 2021-08-25 13:04:01.624 HD Request # 1 | Using server: ds12.sierracharts.com port 80 | 2021-08-25 13:04:01.696 Socket (1) | Creating socket. | 2021-08-25 13:04:01.792 Socket (1) | Connecting to IP: 204.15.197.14. | 2021-08-25 13:04:01.792 HD Request # 1 | Setting DTC encoding to Binary VLS | 2021-08-25 13:04:01.931 HD Request # 1 | Sending historical data logon request message. | 2021-08-25 13:04:01.931 HD Request # 1 | Requesting Intraday data. Start date-time: 2021-07-30 20:58:35. Record interval: 1. Symbol: AUDUSD | 2021-08-25 13:04:02.534 HD Request # 1 | Decompressing data. | 2021-08-25 13:04:02.623 Using Bid/Ask average for last trade price for EURUSD | 2021-08-25 13:04:02.910 Added historical Intraday data request for EURUSD to the queue. | 2021-08-25 13:04:02.910 Intraday data recording state for symbol EURUSD is set to download 'Pending'. | 2021-08-25 13:04:02.910 Triggering next historical data download in queue. | 2021-08-25 13:04:03.181 Using Bid/Ask average for last trade price for GBPUSD | 2021-08-25 13:04:04.527 HD Request # 1 | Receiving Intraday data for AUDUSD starting at 2021-07-30 20:58:35 | 2021-08-25 13:04:04.527 Added historical Intraday data request for GBPUSD to the queue. | 2021-08-25 13:04:04.527 Intraday data recording state for symbol GBPUSD is set to download 'Pending'. | 2021-08-25 13:04:04.527 Triggering next historical data download in queue. | 2021-08-25 13:04:04.943 Using Bid/Ask average for last trade price for USDCAD | 2021-08-25 13:04:06.525 Added historical Intraday data request for USDCAD to the queue. | 2021-08-25 13:04:06.525 Intraday data recording state for symbol USDCAD is set to download 'Pending'. | 2021-08-25 13:04:06.525 Triggering next historical data download in queue. | 2021-08-25 13:04:06.834 Using Bid/Ask average for last trade price for USDCHF | 2021-08-25 13:04:06.838 Added historical Intraday data request for USDCHF to the queue. | 2021-08-25 13:04:06.838 Intraday data recording state for symbol USDCHF is set to download 'Pending'. | 2021-08-25 13:04:06.838 Triggering next historical data download in queue. | 2021-08-25 13:04:06.838 HD Request # 1 | Timestamp of first Intraday data file record written: 2021-07-30 20:58:35 | 2021-08-25 13:04:06.845 Using Bid/Ask average for last trade price for USDJPY | 2021-08-25 13:04:07.612 Added historical Intraday data request for USDJPY to the queue. | 2021-08-25 13:04:07.612 Intraday data recording state for symbol USDJPY is set to download 'Pending'. | 2021-08-25 13:04:07.612 Triggering next historical data download in queue. | 2021-08-25 13:04:10.004 SC Data - All Services | Connected to data server. | 2021-08-25 13:04:11.323 Triggering next historical data download in queue. | 2021-08-25 13:04:11.422 Triggering next historical data download in queue. | 2021-08-25 13:04:11.422 Triggering next historical data download in queue. | 2021-08-25 13:04:11.422 Triggering next historical data download in queue. | 2021-08-25 13:04:11.422 Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. | 2021-08-25 13:04:11.424 SPY 15 Sec #1 | Reloading chart. | 2021-08-25 13:04:13.865 Socket (1) | CloseSocket call. | 2021-08-25 13:04:15.334 Socket (1) | Shutdown started. Waiting for graceful close. | 2021-08-25 13:04:15.336 Socket (1) | Socket gracefully closed by remote side. | 2021-08-25 13:04:15.382 Socket (1) | Closed. | 2021-08-25 13:04:15.382 SPY 1 Min #2 | Reloading chart. | 2021-08-25 13:04:17.134 SPY 5 Min #3 | Reloading chart. | 2021-08-25 13:04:20.295 SPY 60 Min #4 | Reloading chart. | 2021-08-25 13:04:21.645 SPY 30 Sec #5 | Reloading chart. | 2021-08-25 13:04:21.772 SPY 1 Day #6 | Reloading chart. | 2021-08-25 13:04:23.334 |