Support Board
Date/Time: Fri, 28 Feb 2025 17:36:32 +0000
Post From: Data feed of SPY and AAPL has not worked successfully in over 1 month
| [2021-08-24 20:34:05] |
| John - SC Support - Posts: 38279 |
|
Just continue to post from the DavidFender account, as that is the only active account you have. And within that, everything looks good, so we do not see any reason why you would have any issues with the US Equities data. Still, there is one thing we want to check. Follow these instructions to get us your Message Log: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |