Support Board
Date/Time: Fri, 28 Feb 2025 18:21:25 +0000
Post From: Cannot connect my Sierra Chart to uProfit.
| [2021-08-23 18:14:56] |
| John - SC Support - Posts: 38280 |
|
Your log just shows the following: Rithmic Direct - DTC | Sending logon request message. | 2021-08-23 13:44:02.421
DTC Client socket (1) | Socket gracefully closed by remote side. | 2021-08-23 13:44:02.613 So there is a login request being made, but then nothing returning. Typically if there is a Username/Password issue, we get a response telling us that. Make sure you have your Username/Password entered for all the data entries on the Data/Trade Service Settings window. If that does not solve the issue, then try connecting to a different server. If you continue to have issues, then check with your Broker to find out why you are having trouble connecting to Rithmic. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |