Support Board
Date/Time: Fri, 28 Feb 2025 18:50:21 +0000
Post From: Live trade open !!
| [2021-08-20 19:44:25] |
| Sierra_Chart Engineering - Posts: 18602 |
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This came from a support ticket and the issue you are asking about involves the Trade Activity Log. This is all. You first need to make sure that you are setting the correct Start Date-Time for the Trades list in the Trade Activity Log. Refer to: Trade Activity Log: Understanding and Setting the Start Date-Time for a Trades List And then you need to check among all of your order fills from CQG from that date-time and make sure there are not any of them missing. You could have a missing fill. Refer to: Trade Activity Log: Missing Order Fills from Trade Activity Log You need to go through your log carefully to see if you have a missing fill. If you do, we cannot help with that. That is a CQG limitation and issue. You must use the Sierra Chart Order Routing Service to avoid missing order: Sierra Chart / Trading Technologies Futures Order Routing Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-08-20 19:49:15
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