Support Board
Date/Time: Mon, 03 Mar 2025 10:26:03 +0000
Post From: Custom Study won't show
| [2021-08-19 01:24:31] |
| User485168 - Posts: 4 |
|
Add Custom Study won't show my indicator that my developer is having me test. The developer has many indicator with Sierra Chart, so I assume he knows what he is doing. The downloaded file is a .DLL, and I have inserted the .DLL in the same folder as UserContributedStudies_64.dll. In the message log, it appears my indicator is being loaded. I have also walked through the "Custom Study Problems - Things to Check", and have had no success. I see windows 7 is supported, but I do have windows 7 professional. Not sure if this makes a difference. Any ideas? Reading Internal Order ID file. | 2021-08-19 01:09:18.659 Reading Trade Orders file. | 2021-08-19 01:09:18.689 Reading Trade Positions file. | 2021-08-19 01:09:18.689 Reading Trade Account Data files. | 2021-08-19 01:09:18.689 UDPListener (1016). Port 22904 | Listening on UDP port 22904. | 2021-08-19 01:09:18.699 Software version: 2296 64-bit | 2021-08-19 01:09:18.699 Primary Thread ID: 5000 | 2021-08-19 01:09:18.699 Usage end date: 2021-10-02 | 2021-08-19 01:09:18.699 Enabled for: Sierra Chart Historical Data Service. | 2021-08-19 01:09:18.699 Enabled for: Denali Real-Time Exchange Data Feed. | 2021-08-19 01:09:18.699 Enabled for: Delayed Denali Exchange Data Feed. | 2021-08-19 01:09:18.699 Enabled for exchange2: CME (Trading Account Required) | 2021-08-19 01:09:18.699 Enabled for exchange2: CBOT (Trading Account Required) | 2021-08-19 01:09:18.699 Enabled for exchange2: COMEX (Trading Account Required) | 2021-08-19 01:09:18.699 Enabled for exchange2: NYMEX (Trading Account Required) | 2021-08-19 01:09:18.699 Allow Support for Sierra Chart Data Feeds is enabled. | 2021-08-19 01:09:18.699 Current selected Data/Trading service: SC Data - All Services | 2021-08-19 01:09:18.699 Custom symbol settings values: enabled | 2021-08-19 01:09:18.699 Chart Update Interval: 500 | 2021-08-19 01:09:18.699 Intraday Data Storage Time Unit: 1 | 2021-08-19 01:09:18.699 Time Zone: +00:00:00 (UTC+00) | 2021-08-19 01:09:18.699 2021-08-19 01:09:18 Local computer time in UTC | 2021-08-19 01:09:18.699 2021-08-19 01:09:18 Local computer time in SC Time Zone | 2021-08-19 01:09:18.699 2021-08-19 01:09:19 Server time in UTC | 2021-08-19 01:09:18.699 Local computer UTC time and Server UTC time difference: 1 seconds. | 2021-08-19 01:09:18.699 Program path: C:\SierraChart\ | 2021-08-19 01:09:18.699 Data Files path: C:\SierraChart\Data\ | 2021-08-19 01:09:18.699 OS Version Number: 6.1 | 2021-08-19 01:09:18.699 Locale Setting: C | 2021-08-19 01:09:18.699 DLLs: HT_StratGuide_64.dll, UserContributedStudies_64.dll | 2021-08-19 01:09:18.699 Allowed protected custom studies: | 2021-08-19 01:09:18.699 Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. | 2021-08-19 01:09:18.709 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2021-08-19 01:09:18.739 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2021-08-19 01:09:18.869 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2021-08-19 01:09:18.869 Received 5 login tokens. | 2021-08-19 01:09:19.159 Symbol settings MD5 received. Request ID: 1. | 2021-08-19 01:09:19.679 Requested symbol settings for service code scdataallservices. Request ID: 2. | 2021-08-19 01:09:19.679 Symbol settings received. Request ID: 2. | 2021-08-19 01:09:21.319 SC Data - All Services | Connected to server complete. | 2021-08-19 01:09:25.389 Triggering next historical data download in queue. | 2021-08-19 01:09:25.389 Triggering next historical data download in queue. | 2021-08-19 01:09:25.389 Triggering next historical data download in queue. | 2021-08-19 01:09:25.389 Triggering next historical data download in queue. | 2021-08-19 01:09:25.389 No download requests in the queue to start downloads for. | 2021-08-19 01:09:25.389 No download requests in the queue to start downloads for. | 2021-08-19 01:09:25.389 No download requests in the queue to start downloads for. | 2021-08-19 01:09:25.389 No download requests in the queue to start downloads for. | 2021-08-19 01:09:25.389 YMU21-CBOT Daily #1 | Reloading chart. | 2021-08-19 01:09:33.039 Starting DelayedDownloadMonitoringTimer | 2021-08-19 01:09:33.549 Starting HDTimeoutTimer | 2021-08-19 01:09:33.549 Added historical Daily data request for YMU21-CBOT to the queue. | 2021-08-19 01:09:33.549 Triggering next historical data download in queue. | 2021-08-19 01:09:33.549 Mapping YMU21-CBOT to YMU21. Service code: cbot | 2021-08-19 01:09:33.549 SC Data - All Services | Starting real-time market data updates for: YMU21-CBOT (YMU21). ID: 1 Service code: cbot | 2021-08-19 01:09:33.549 SC Data - All Services | Connecting to the server ds22.sierracharts.com. Port 10048 | 2021-08-19 01:09:33.549 SC Data - All Services | Requesting security definition data for: YMU21-CBOT (YMU21). ID: 1 | 2021-08-19 01:09:33.549 DTC Client socket (1) | Creating socket. | 2021-08-19 01:09:33.549 DTC Client socket (1) | New receive buffer size: 5242880 | 2021-08-19 01:09:33.549 DTC Client socket (1) | Connecting to IP: 208.185.224.129. | 2021-08-19 01:09:33.549 HD Request # 1 | Downloading Historical Daily chart data for YMU21-CBOT. Starting date: 2021-08-17. Service: scdataallservices | 2021-08-19 01:09:33.549 SC Data - All Services | Network connection to server complete. | 2021-08-19 01:09:33.579 SC Data - All Services | Starting socket receive thread. | 2021-08-19 01:09:33.579 SC Data - All Services | Sending encoding request to server: Binary VLS. Compression: standard | 2021-08-19 01:09:33.579 SC Data - All Services | Setting DTC encoding to Binary VLS | 2021-08-19 01:09:33.629 SC Data - All Services | Sending logon request message. | 2021-08-19 01:09:33.629 HD Request # 1 | Requesting historical Daily data for YMU21 starting at 2021-08-16. SC External HD service. | 2021-08-19 01:09:34.199 HD Request # 1 | Receiving historical Daily data for YMU21-CBOT starting at 2021-08-17 | 2021-08-19 01:09:34.439 HD Request # 1 | Writing historical Daily data to the file YMU21-CBOT.dly | 2021-08-19 01:09:34.439 HD Request # 1 | Bytes received: 212 | 2021-08-19 01:09:34.439 HD Request # 1 | Received 4 Daily data records from 2021-08-17 00:00:00 to 2021-08-19 00:00:00 (3.0 days) and wrote 3 records for YMU21-CBOT | 2021-08-19 01:09:34.439 HD Request # 1 | Completion time: 1s | 2021-08-19 01:09:34.439 HD Request # 1 | Daily data download complete for YMU21-CBOT. Unique request ID: 1 | 2021-08-19 01:09:34.439 Removing historical data download ID 1. | 2021-08-19 01:09:34.439 Triggering next historical data download in queue. | 2021-08-19 01:09:34.439 No download requests in the queue to start downloads for. | 2021-08-19 01:09:34.439 SC Data - All Services | Received logon response. | 2021-08-19 01:09:34.479 SC Data - All Services | Server Name: SC Realtime Server. | 2021-08-19 01:09:34.479 SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2021-08-19 01:09:34.479 SC Data - All Services | Successfully connected. | 2021-08-19 01:09:34.479 SC Data - All Services | Trading is not supported. | 2021-08-19 01:09:34.479 SC Data - All Services | Restarting real-time data updates for symbol: YMU21-CBOT -> YMU21 | 2021-08-19 01:09:34.479 YMU21-CBOT[M] Daily #1 | Reloading chart. | 2021-08-19 01:09:34.559 SC Data - All Services | Received security definition for symbol YMU21-CBOT | 2021-08-19 01:09:34.609 Loading DLL: C:\SierraChart\Data\UserContributedStudies.dll (UserContributedStudies_64.dll). Handle: 7fee6fa0000 | 2021-08-19 01:09:37.159 |