Support Board
Date/Time: Fri, 01 Nov 2024 02:19:26 +0000
Post From: Real Time Data
| [2021-08-14 14:00:32] |
| Sierra_Chart Engineering - Posts: 16771 |
|
Go to one of the charts and follow the below procedure: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. ---- - if I switch back to Sierra data will it now be real-time? Yes.do I need any special instructions to make sure Sierra 'connects' to this AMP account so that I can receive real-time data along with the historical data? No just let us know when this is done. We will help you with what needs to be done but it just needs to be done once.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-08-14 14:00:57
|