Login Page - Create Account

Support Board


Date/Time: Fri, 28 Feb 2025 18:25:54 +0000



Post From: Rithmic DTC Bid/Ask reversed

[2021-08-11 06:44:01]
Sierra_Chart Engineering - Posts: 18602
I've done a number of tests and it is clear that on my trading DOM the bid/ask volume (also hitting the time and sales) are coming in reversed.
We have to let Rithmic know about this. This is something they need to resolve.


If I may add I was also getting an issue with intraday data not loading correctly and completely, however it loads fine on Rithmic trading connection.
To solve this problem use the Denali Exchange Data Feed:
Denali Exchange Data Feed

After enabling the data feed, re-download the data in the chart:

Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart.

And this will also solve the bid/ask problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-08-11 06:45:25