Support Board
Date/Time: Tue, 04 Mar 2025 18:55:01 +0000
Post From: HKFE DATA FEED
| [2021-08-10 08:43:24] |
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We apologize for this. Our data vendor did not have the exchange active on your account. We have reset the exchange. It is now resolved. You should now begin to receive the data within two minutes. If not restart Sierra Chart.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |