Login Page - Create Account

Support Board


Date/Time: Fri, 28 Feb 2025 10:16:23 +0000



Post From: Sierra Charts no longer receiving any kind of data (No Real-Time or Historical)

[2021-08-05 06:05:43]
Meklon - Posts: 223
Support,

Yesterday shortly after 3 PM EST my Sierra Chart platform has stopped receiving ANY kind of data. No price updates going through for ANY symbol on ANY of the chartbooks. The account is in good standing and never been interrupted or deactivated. As a matter of fact, Sierra Usage time has just been renewed few days ago for another 6 months.

I am getting no data flowing through. Using version 2288.

Please advise ASAP.
Date Time Of Last Edit: 2021-08-05 13:09:03