Support Board
Date/Time: Fri, 28 Feb 2025 10:01:03 +0000
Post From: Failure to connect to Live
| [2021-08-02 17:31:33] |
| John - SC Support - Posts: 38259 |
|
Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |