Support Board
Date/Time: Fri, 28 Feb 2025 05:00:58 +0000
Post From: My Sierrachart Cannot Connect to Datafeed
| [2021-07-29 13:33:46] |
| John - SC Support - Posts: 38259 |
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You are having off and on issues with your connectivity to TransAct. This is not a Sierra Chart issue, but is either a problem with your Internet or TransAct. We see the following errors in your log: Close event error. Windows error code 10053: 你的主机中的软件中止了一个已建立的连接。
Auth Websocket | Network socket for WebSocket has been closed by remote side or error. | 2021-07-29 07:51:14.505
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2021-07-29 07:51:14.505 Auth Websocket socket (3) | Connect event error. Windows error code 10060: 由于连接方在一段时间后没有正确答复或连接的主机没有反应，连接尝试失败
Refer to the following documentation related to this: Data/Trading Service Connection and Symbol Issues[/quote][/quote] For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-07-29 13:33:58
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