Login Page - Create Account

Support Board


Date/Time: Sat, 23 Nov 2024 02:05:12 +0000



Post From: standard vs high compression

[2021-07-27 22:21:54]
Sierra Chart Engineering - Posts: 104368
Yes we apologize, we took DS13 out of the list of servers temporarily, because of a problem with a firmware update on the router. But the data center corrected that for us yesterday. We forgot to put it back in the list. This is now done. Restart Sierra Chart to get that server back in the list. We can also set your account to always use that server so you do not have to keep reconnecting.

Just let us know.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-07-27 22:23:05