Support Board
Date/Time: Fri, 28 Feb 2025 09:51:40 +0000
Post From: I don't want to update!
| [2021-07-22 16:22:28] |
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Not sure why Transact is being mentioned here. It does not appear as though you are using that. Hi Support you have accidentally switched off the data feed again We are not aware of what would be causing this.Tell us one symbol that is not updating and then post a copy of the message log: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |