Support Board
Date/Time: Thu, 27 Feb 2025 15:56:16 +0000
Post From: ERROR IN DOWNLOADING HISTORICAL INTRADAY DATA FOR GBPUSD
| [2021-07-12 16:20:50] |
| User383305 - Posts: 3 |
|
Hello, i face a problem started this morning july 12, i don't get historical intraday data for gbpusd am using FXCM Please may you help me with this issue. The message log is below: WSAStartup called. | 2021-07-12 07:04:28.765 WSAStartup called. | 2021-07-12 07:04:28.766 WSAStartup called. | 2021-07-12 07:04:28.767 WSAStartup called. | 2021-07-12 07:04:28.767 WSAStartup called. | 2021-07-12 07:04:28.768 WSAStartup called. | 2021-07-12 07:04:28.769 WSAStartup called. | 2021-07-12 07:04:28.769 WSAStartup called. | 2021-07-12 07:04:28.770 WSAStartup called. | 2021-07-12 07:04:28.771 WSAStartup called. | 2021-07-12 07:04:28.772 WSAStartup called. | 2021-07-12 07:04:28.773 WSAStartup called. | 2021-07-12 07:04:28.773 WSAStartup called. | 2021-07-12 07:04:28.774 WSAStartup called. | 2021-07-12 07:04:28.775 WSAStartup called. | 2021-07-12 07:04:28.775 WSAStartup called. | 2021-07-12 07:04:28.776 WSAStartup called. | 2021-07-12 07:04:28.777 WSAStartup called. | 2021-07-12 07:04:28.777 WSAStartup called. | 2021-07-12 07:04:28.778 WSAStartup called. | 2021-07-12 07:04:28.779 WSAStartup called. | 2021-07-12 07:04:28.779 WSAStartup called. | 2021-07-12 07:04:28.780 WSAStartup called. | 2021-07-12 07:04:28.862 Created the DTC Protocol server. | 2021-07-12 07:04:28.863 DTC Protocol Server listening on port 11099. | 2021-07-12 07:04:28.864 Reading Internal Order ID file. | 2021-07-12 07:04:28.864 Reading Trade Orders file. | 2021-07-12 07:04:28.962 Reading Trade Positions file. | 2021-07-12 07:04:28.962 Reading Trade Account Data files. | 2021-07-12 07:04:28.963 WSAStartup called. | 2021-07-12 07:04:28.984 UDPListener (1604). Port 22904 | Listening on UDP port 22904. | 2021-07-12 07:04:28.985 Software version: 2285 64-bit | 2021-07-12 07:04:28.985 Primary Thread ID: 10000 | 2021-07-12 07:04:28.985 Usage end date: 2021-08-08 | 2021-07-12 07:04:28.985 Enabled for: Advanced Features 2. | 2021-07-12 07:04:28.985 Enabled for: Sierra Chart Historical Data Service. | 2021-07-12 07:04:28.985 Enabled for: Delayed Denali Exchange Data Feed. | 2021-07-12 07:04:28.985 Allow Support for Sierra Chart Data Feeds is enabled. | 2021-07-12 07:04:28.985 Current selected Data/Trading service: SC Data - All Services | 2021-07-12 07:04:28.985 Custom symbol settings values: enabled | 2021-07-12 07:04:28.985 Chart Update Interval: 500 | 2021-07-12 07:04:28.985 Intraday Data Storage Time Unit: 1 | 2021-07-12 07:04:28.985 Time Zone: +01:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) | 2021-07-12 07:04:28.985 2021-07-12 06:04:28 Local computer time in UTC | 2021-07-12 07:04:28.985 2021-07-12 07:04:28 Local computer time in SC Time Zone | 2021-07-12 07:04:28.985 2021-07-12 06:04:29 Server time in UTC | 2021-07-12 07:04:28.985 Local computer UTC time and Server UTC time difference: 1 seconds. | 2021-07-12 07:04:28.985 Program path: C:\SierraChart\ | 2021-07-12 07:04:28.985 Data Files path: C:\SierraChart\Data\ | 2021-07-12 07:04:28.985 OS Version Number: 10.0 | 2021-07-12 07:04:28.985 Locale Setting: C | 2021-07-12 07:04:28.985 DLLs: UserContributedStudies_64.dll | 2021-07-12 07:04:28.986 Allowed protected custom studies: | 2021-07-12 07:04:28.986 Created the DTC Protocol historical data server. | 2021-07-12 07:04:29.007 WSAStartup called. | 2021-07-12 07:04:29.007 HD Server Manager | Listening on port 11098. | 2021-07-12 07:04:29.008 Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. | 2021-07-12 07:04:29.009 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2021-07-12 07:04:29.042 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2021-07-12 07:04:30.767 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2021-07-12 07:04:30.768 Received 5 login tokens. | 2021-07-12 07:04:31.184 Symbol settings MD5 received. Request ID: 1. | 2021-07-12 07:04:31.638 Symbol settings are up-to-date for scdataallservices. | 2021-07-12 07:04:31.638 SC Data - All Services | Connected to server complete. | 2021-07-12 07:04:35.940 Triggering next historical data download in queue. | 2021-07-12 07:04:35.940 Triggering next historical data download in queue. | 2021-07-12 07:04:35.940 Triggering next historical data download in queue. | 2021-07-12 07:04:35.940 Triggering next historical data download in queue. | 2021-07-12 07:04:35.940 No download requests in the queue to start downloads for. | 2021-07-12 07:04:35.943 No download requests in the queue to start downloads for. | 2021-07-12 07:04:35.943 No download requests in the queue to start downloads for. | 2021-07-12 07:04:35.943 No download requests in the queue to start downloads for. | 2021-07-12 07:04:35.943 Loading DLL: C:\SierraChart\Data\UserContributedStudies.dll (UserContributedStudies_64.dll). Handle: 7ffaa3b90000 | 2021-07-12 07:04:39.436 GBPUSD [CBV] 1000 Volume #1 | Reloading chart. | 2021-07-12 07:04:39.482 GBPUSD [CBV] 1000 Volume #1 | No contract months found for symbol. Unable to build continuous futures contract chart. | 2021-07-12 07:04:39.482 GBPUSD [CBV] 1000 Volume #1 | There are no continuous futures contract symbols. Loading data normally. | 2021-07-12 07:04:39.482 GBPUSD [CBV] #2 | Reloading chart. | 2021-07-12 07:04:39.522 GBPUSD [CBV] #2 | No contract months found for symbol. Unable to build continuous futures contract chart. | 2021-07-12 07:04:39.522 GBPUSD [CBV] #2 | There are no continuous futures contract symbols. Loading data normally. | 2021-07-12 07:04:39.522 GBPUSD Renko 5t #3 | Reloading chart. | 2021-07-12 07:04:39.558 GBPUSD [CBV] 6000 Volume #4 | Reloading chart. | 2021-07-12 07:04:39.716 GBPUSD [CBV] 6000 Volume #4 | No contract months found for symbol. Unable to build continuous futures contract chart. | 2021-07-12 07:04:39.716 GBPUSD [CBV] 6000 Volume #4 | There are no continuous futures contract symbols. Loading data normally. | 2021-07-12 07:04:39.716 GBPUSD [CBV] 25000 Volume #5 | Reloading chart. | 2021-07-12 07:04:39.812 GBPUSD [CBV] 25000 Volume #5 | No contract months found for symbol. Unable to build continuous futures contract chart. | 2021-07-12 07:04:39.812 GBPUSD [CBV] 25000 Volume #5 | There are no continuous futures contract symbols. Loading data normally. | 2021-07-12 07:04:39.812 GBPUSD [CBV] 100000 Volume #6 | Reloading chart. | 2021-07-12 07:04:39.879 GBPUSD [CBV] 100000 Volume #6 | No contract months found for symbol. Unable to build continuous futures contract chart. | 2021-07-12 07:04:39.879 GBPUSD [CBV] 100000 Volume #6 | There are no continuous futures contract symbols. Loading data normally. | 2021-07-12 07:04:39.879 GBPUSD [CBV] #7 | Reloading chart. | 2021-07-12 07:04:40.080 GBPUSD [CBV] #7 | No contract months found for symbol. Unable to build continuous futures contract chart. | 2021-07-12 07:04:40.081 GBPUSD [CBV] #7 | There are no continuous futures contract symbols. Loading data normally. | 2021-07-12 07:04:40.081 Using Bid/Ask average for last trade price for XAUUSD | 2021-07-12 07:04:40.095 SC DTC Data with Market Depth | Starting real-time market data updates for: XAUUSD. ID: 1 Service code: fxcm | 2021-07-12 07:04:40.096 SC DTC Data with Market Depth | Connecting to the server ds12.sierracharts.com. Port 10048 | 2021-07-12 07:04:40.096 SC DTC Data with Market Depth | Requesting security definition data for: XAUUSD. ID: 1 | 2021-07-12 07:04:40.096 Using Bid/Ask average for last trade price for NAS100 | 2021-07-12 07:04:40.096 SC DTC Data with Market Depth | Starting real-time market data updates for: NAS100. ID: 2 Service code: fxcm | 2021-07-12 07:04:40.096 SC DTC Data with Market Depth | Requesting security definition data for: NAS100. ID: 2 | 2021-07-12 07:04:40.096 Using Bid/Ask average for last trade price for EURJPY | 2021-07-12 07:04:40.096 SC DTC Data with Market Depth | Starting real-time market data updates for: EURJPY. ID: 3 Service code: fxcm | 2021-07-12 07:04:40.096 SC DTC Data with Market Depth | Requesting security definition data for: EURJPY. ID: 3 | 2021-07-12 07:04:40.096 Using Bid/Ask average for last trade price for GBPJPY | 2021-07-12 07:04:40.096 SC DTC Data with Market Depth | Starting real-time market data updates for: GBPJPY. ID: 4 Service code: fxcm | 2021-07-12 07:04:40.096 SC DTC Data with Market Depth | Requesting security definition data for: GBPJPY. ID: 4 | 2021-07-12 07:04:40.096 Using Bid/Ask average for last trade price for GBPUSD | 2021-07-12 07:04:40.096 SC DTC Data with Market Depth | Starting real-time market data updates for: GBPUSD. ID: 5 Service code: fxcm | 2021-07-12 07:04:40.097 SC DTC Data with Market Depth | Requesting security definition data for: GBPUSD. ID: 5 | 2021-07-12 07:04:40.097 DTC Client socket (1) | Creating socket. | 2021-07-12 07:04:40.121 DTC Client socket (1) | New receive buffer size: 5242880 | 2021-07-12 07:04:40.121 DTC Client socket (1) | Connecting to IP: 204.15.197.14. | 2021-07-12 07:04:40.121 GBPUSD Renko 5t #3 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-07-12 07:04:40.534 Starting DelayedDownloadMonitoringTimer | 2021-07-12 07:04:40.671 Starting HDTimeoutTimer | 2021-07-12 07:04:40.671 Added historical Intraday data request for GBPUSD to the queue. | 2021-07-12 07:04:40.671 Intraday data recording state for symbol GBPUSD is set to download 'Pending'. | 2021-07-12 07:04:40.671 Triggering next historical data download in queue. | 2021-07-12 07:04:40.671 Delaying start of download for GBPUSD | 2021-07-12 07:04:40.672 GBPUSD [CBV-D][M] 1000 Volume #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-07-12 07:04:42.789 DTC Client socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2021-07-12 07:05:01.172 * DTC Client socket (1) | CloseSocket call. | 2021-07-12 07:05:01.172 DTC Client socket (0) | CloseSocket call. | 2021-07-12 07:05:01.172 DTC Client socket (1) | Closed. | 2021-07-12 07:05:01.172 SC DTC Data with Market Depth | Disconnected from the server. | 2021-07-12 07:05:01.182 SC DTC Data with Market Depth | Data feed disconnected. Will reconnect in 2 seconds. | 2021-07-12 07:05:01.194 SC DTC Data with Market Depth | Connecting to the server ds4.sierracharts.com. Port 10048 | 2021-07-12 07:05:03.200 DTC Client socket (1) | Creating socket. | 2021-07-12 07:05:03.200 DTC Client socket (1) | New receive buffer size: 5242880 | 2021-07-12 07:05:03.200 DTC Client socket (1) | Connecting to IP: 192.81.56.146. | 2021-07-12 07:05:03.200 HD Request # 1 | Downloading Intraday chart data for GBPUSD to the file GBPUSD.scid. Service: fxcm | 2021-07-12 07:05:11.809 HD Request # 1 | Download start date-time: 2021-07-09 19:53:03.000000. File last date-time: 2021-07-09 19:53:03.000000 | 2021-07-12 07:05:11.818 HD Request # 1 | Using server: ds12.sierracharts.com port 10149 | 2021-07-12 07:05:11.836 Socket (2) | Creating socket. | 2021-07-12 07:05:11.836 Socket (2) | New receive buffer size: 5242880 | 2021-07-12 07:05:11.836 Socket (2) | Connecting to IP: 204.15.197.14. | 2021-07-12 07:05:11.836 DTC Client socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2021-07-12 07:05:24.245 * DTC Client socket (1) | CloseSocket call. | 2021-07-12 07:05:24.245 DTC Client socket (0) | CloseSocket call. | 2021-07-12 07:05:24.245 SC DTC Data with Market Depth | Disconnected from the server. | 2021-07-12 07:05:24.245 SC DTC Data with Market Depth | Data feed disconnected. Will reconnect in 2 seconds. | 2021-07-12 07:05:24.245 DTC Client socket (1) | Closed. | 2021-07-12 07:05:24.245 SC DTC Data with Market Depth | Connecting to the server ds12.sierracharts.com. Port 10048 | 2021-07-12 07:05:26.263 DTC Client socket (1) | Creating socket. | 2021-07-12 07:05:26.264 DTC Client socket (1) | New receive buffer size: 5242880 | 2021-07-12 07:05:26.264 DTC Client socket (1) | Connecting to IP: 204.15.197.14. | 2021-07-12 07:05:26.264 Socket (2) | CloseSocket call. | 2021-07-12 07:05:31.845 Socket (2) | Closed. | 2021-07-12 07:05:31.846 HD Request # 1 | Error downloading historical Intraday data for GBPUSD. Timeout error connecting to server. | 2021-07-12 07:05:31.846 Added historical Intraday data request for GBPUSD to the queue. | 2021-07-12 07:05:31.846 Triggering next historical data download in queue. | 2021-07-12 07:05:31.846 Historical data download thread signaled to stop. | 2021-07-12 07:05:31.846 HD Request # 1 | Received 0 records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for GBPUSD | 2021-07-12 07:05:31.858 HD Request # 1 | Completion time: 20s | 2021-07-12 07:05:31.858 HD Request # 2 | Downloading Intraday chart data for GBPUSD to the file GBPUSD.scid. Service: fxcm | 2021-07-12 07:05:31.858 HD Request # 2 | Download start date-time: 2021-07-09 19:53:03.000000. File last date-time: 2021-07-09 19:53:03.000000 | 2021-07-12 07:05:31.859 HD Request # 2 | Using server: ds4.sierracharts.com port 10150 | 2021-07-12 07:05:31.859 Socket (2) | Creating socket. | 2021-07-12 07:05:31.859 Socket (2) | New receive buffer size: 5242880 | 2021-07-12 07:05:31.859 Socket (2) | Connecting to IP: 192.81.56.146. | 2021-07-12 07:05:31.859 DTC Client socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2021-07-12 07:05:47.307 * DTC Client socket (1) | CloseSocket call. | 2021-07-12 07:05:47.307 DTC Client socket (1) | Closed. | 2021-07-12 07:05:47.307 DTC Client socket (0) | CloseSocket call. | 2021-07-12 07:05:47.307 SC DTC Data with Market Depth | Disconnected from the server. | 2021-07-12 07:05:47.307 SC DTC Data with Market Depth | Data feed disconnected. Will reconnect in 2 seconds. | 2021-07-12 07:05:47.307 SC DTC Data with Market Depth | Connecting to the server ds4.sierracharts.com. Port 443 | 2021-07-12 07:05:49.310 DTC Client socket (1) | Creating socket. | 2021-07-12 07:05:49.310 DTC Client socket (1) | New receive buffer size: 5242880 | 2021-07-12 07:05:49.311 DTC Client socket (1) | Connecting to IP: 192.81.56.146. | 2021-07-12 07:05:49.311 Socket (2) | CloseSocket call. | 2021-07-12 07:05:51.870 Socket (2) | Closed. | 2021-07-12 07:05:51.870 HD Request # 2 | Error downloading historical Intraday data for GBPUSD. Timeout error connecting to server. | 2021-07-12 07:05:51.871 Added historical Intraday data request for GBPUSD to the queue. | 2021-07-12 07:05:51.872 Triggering next historical data download in queue. | 2021-07-12 07:05:51.872 Historical data download thread signaled to stop. | 2021-07-12 07:05:51.872 HD Request # 2 | Received 0 records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for GBPUSD | 2021-07-12 07:05:51.872 HD Request # 2 | Completion time: 20s | 2021-07-12 07:05:51.872 HD Request # 3 | Downloading Intraday chart data for GBPUSD to the file GBPUSD.scid. Service: fxcm | 2021-07-12 07:05:51.872 HD Request # 3 | Download start date-time: 2021-07-09 19:53:03.000000. File last date-time: 2021-07-09 19:53:03.000000 | 2021-07-12 07:05:51.873 HD Request # 3 | Using server: ds12.sierracharts.com port 10149 | 2021-07-12 07:05:51.873 Socket (2) | Creating socket. | 2021-07-12 07:05:51.873 Socket (2) | New receive buffer size: 5242880 | 2021-07-12 07:05:51.873 Socket (2) | Connecting to IP: 204.15.197.14. | 2021-07-12 07:05:51.873 DTC Client socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2021-07-12 07:06:10.348 * DTC Client socket (1) | CloseSocket call. | 2021-07-12 07:06:10.348 DTC Client socket (0) | CloseSocket call. | 2021-07-12 07:06:10.348 DTC Client socket (1) | Closed. | 2021-07-12 07:06:10.348 SC DTC Data with Market Depth | Disconnected from the server. | 2021-07-12 07:06:10.348 SC DTC Data with Market Depth | Data feed disconnected. Will reconnect in 2 seconds. | 2021-07-12 07:06:10.348 Socket (2) | CloseSocket call. | 2021-07-12 07:06:11.872 Socket (2) | Closed. | 2021-07-12 07:06:11.873 HD Request # 3 | Error downloading historical Intraday data for GBPUSD. Timeout error connecting to server. | 2021-07-12 07:06:11.873 Historical data download thread signaled to stop. | 2021-07-12 07:06:11.873 HD Request # 3 | Received 0 records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for GBPUSD | 2021-07-12 07:06:11.873 HD Request # 3 | Add time&sales data | Remembered last file record date-time: 2021-07-09 18:53:03.000000 | 2021-07-12 07:06:11.874 HD Request # 3 | Completion time: 20s | 2021-07-12 07:06:11.886 HD Request # 3 | Intraday data download complete for GBPUSD. Unique request ID: 1 | 2021-07-12 07:06:11.886 Removing historical data download ID 1. | 2021-07-12 07:06:11.886 Real-time Intraday chart data file updates started for GBPUSD | 2021-07-12 07:06:11.894 Opened cached Intraday file: C:\SierraChart\Data\GBPUSD.scid. Thread ID: 10000 | 2021-07-12 07:06:11.894 Intraday chart data file opened for GBPUSD | 2021-07-12 07:06:11.894 HD Request # 3 | Enabling Intraday chart updating for symbol. | 2021-07-12 07:06:11.894 Triggering next historical data download in queue. | 2021-07-12 07:06:11.921 No download requests in the queue to start downloads for. | 2021-07-12 07:06:11.921 SC DTC Data with Market Depth | Connecting to the server ds12.sierracharts.com. Port 10048 | 2021-07-12 07:06:12.541 DTC Client socket (1) | Creating socket. | 2021-07-12 07:06:12.542 DTC Client socket (1) | New receive buffer size: 5242880 | 2021-07-12 07:06:12.542 DTC Client socket (1) | Connecting to IP: 204.15.197.14. | 2021-07-12 07:06:12.542 DTC Client socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2021-07-12 07:06:33.592 * DTC Client socket (1) | CloseSocket call. | 2021-07-12 07:06:33.592 DTC Client socket (0) | CloseSocket call. | 2021-07-12 07:06:33.592 SC DTC Data with Market Depth | Disconnected from the server. | 2021-07-12 07:06:33.592 SC DTC Data with Market Depth | Data feed disconnected. Will reconnect in 2 seconds. | 2021-07-12 07:06:33.592 DTC Client socket (1) | Closed. | 2021-07-12 07:06:33.592 SC DTC Data with Market Depth | Connecting to the server ds4.sierracharts.com. Port 10048 | 2021-07-12 07:06:35.605 DTC Client socket (1) | Creating socket. | 2021-07-12 07:06:35.605 DTC Client socket (1) | New receive buffer size: 5242880 | 2021-07-12 07:06:35.606 DTC Client socket (1) | Connecting to IP: 192.81.56.146. | 2021-07-12 07:06:35.606 DTC Client socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2021-07-12 07:06:56.628 * DTC Client socket (1) | CloseSocket call. | 2021-07-12 07:06:56.628 DTC Client socket (0) | CloseSocket call. | 2021-07-12 07:06:56.628 SC DTC Data with Market Depth | Disconnected from the server. | 2021-07-12 07:06:56.628 SC DTC Data with Market Depth | Data feed disconnected. Will reconnect in 2 seconds. | 2021-07-12 07:06:56.628 DTC Client socket (1) | Closed. | 2021-07-12 07:06:56.628 SC DTC Data with Market Depth | Connecting to the server ds12.sierracharts.com. Port 10048 | 2021-07-12 07:06:58.633 DTC Client socket (1) | Creating socket. | 2021-07-12 07:06:58.634 DTC Client socket (1) | New receive buffer size: 5242880 | 2021-07-12 07:06:58.634 DTC Client socket (1) | Connecting to IP: 204.15.197.14. | 2021-07-12 07:06:58.634 |