Support Board
Date/Time: Thu, 27 Feb 2025 19:16:48 +0000
Post From: Updated to version 2285 and cannot have sierra charts running on two machines
| [2021-07-12 15:54:04] |
| John - SC Support - Posts: 38246 |
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This is highly unusual that a Sub-Instance would be having a specific problem. Is it always the same sub-instance number (sub-instances start with number 2, then 3, etc.) that gives the issue, but other sub-instances are fine? If the above is the case, then we want you to delete the folder for the sub-instance that is causing the issue. Go to your main Sierra Chart folder (typically C:\SierraChart) and then look for a folder named "SierraChartInstance_2" and then delete that folder. Then start a New Instance from the main File menu and see if you continue to have the same issue. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |