Support Board
Date/Time: Thu, 27 Feb 2025 16:07:59 +0000
Post From: login error
| [2021-07-07 21:19:48] |
| John - SC Support - Posts: 38230 |
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Given the message you are getting, there is definitely an error in either the Account Name or the Password when you are logging into Sierra Chart. Be sure you re-enter both of them to ensure that there wasn't an accidental change somehow. Also, keep in mind that your Sierra Chart Account Name starts with TransAct_User_ followed by the rest of the account information. You need to have the full name in the Account Name.
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