Support Board
Date/Time: Fri, 18 Jul 2025 23:42:14 +0000
Post From: login error
| [2021-07-02 16:55:45] |
| John - SC Support - Posts: 40963 |
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There are two possible reasons for this. 1. The password entered in Sierra Chart is incorrect. Please ensure that it is entered properly. Note that you can view the actual password being entered by using the "Show" button to the right of the password entry field. 2. The account is not authorized with TransAct to use Sierra Chart. Refer to the following: https://www.sierrachart.com/index.php?page=doc/TransAct.php#AccountLogonError For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |