Support Board
Date/Time: Sat, 01 Mar 2025 13:18:21 +0000
Post From: BitMEX ETH Futures DOM
| [2021-07-01 20:21:39] |
| Sierra_Chart Engineering - Posts: 18607 |
|
This definitely looks like an issue with the market depth not being correct and we have to reset the connection to BitMex. We are going to do daily resets with BitMex. We will get that done today. That should not normally happen if depth data is provided properly from the BitMex server but sometimes we do see issues. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |