Login Page - Create Account

Support Board


Date/Time: Thu, 27 Feb 2025 09:18:42 +0000



Post From: CQG Denali

[2021-06-23 16:25:09]
User494629 - Posts: 1
Hi,

I am unable to load symbols after changing data feed from "SC Data - All Services" to "CQG WebAPI (Trading)"
When translating the symbols to current service charts will not load i only receive two boxes stating:

- first says "Symbol is unknown. Click symbol for more information. Realtime data for instrument F.US.CLE (corresponding to ID=3) are not allowed.

- second says "Download failed. Error downloading historic intraday data for F.US.CLEQ21. End of Day data is not allowed for given data type. Result=103, NumQuotes=0"

I intend on using CQG for order routing and my activated denali feed for data.

any advice would be greatly appreciated.

Kind regards

William G