Support Board
Date/Time: Mon, 25 Nov 2024 20:47:00 +0000
Post From: TICK Chart
| [2014-03-04 22:02:04] |
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3. And one reason why we have developed our market statistics and provide other market data ourselves now, is precisely to avoid this kind of problem which is presented in this thread. We want to provide solid working solutions. It is not good, when a customer thinks the problem is on our side when it is not and expect us to fix it when we can't and then the actual service provider in this case Interactive Brokers, does not help you to resolve the problem. There is a massive difference between us and Interactive Brokers. When you contact us, if something is within our control to resolve, we will understand it and resolve it right away because you are speaking directly to the engineers. That is not the case with Interactive Brokers. And that is why you should question whether Interactive Brokers is appropriate for your needs. We support many other Trading services as well. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-03-04 22:02:21
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