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Date/Time: Thu, 27 Feb 2025 06:08:00 +0000



Post From: 2nd computer

[2021-06-17 14:48:31]
John - SC Support - Posts: 38222
There is the error in the log:
CQG WebAPI | Market data subscription for F.US.EPU21 was unsuccessful. Text: Real-time data for instrument F.US.EP (corresponding to ID = 1) are not allowed. | 2021-06-17 09:57:20.606

This implies that you are not setup to receive the data from CQG. Refer to the information here:
CQG Trading Platform Service: Market Data Authorizations for Symbols/Exchanges
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing