Support Board
Date/Time: Thu, 27 Feb 2025 06:23:16 +0000
Post From: 2nd computer
| [2021-06-16 21:47:44] |
| John - SC Support - Posts: 38222 |
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First thing we need for you to do is to update to the latest Release - v 2270. To do this follow these instructions: Software Download: Fast Update Then, make sure your CQG information is all entered correctly by going through these Setup Instructions: CQG Trading Platform Service: Setup Instructions Once that is all done, then open your ChartBooks and select Edit >> Translate Symbols to Current Service. This will ensure that your symbols are set for the CQG symbols. After all of that is done, let us know if you are getting data or not. If not, then tell us if you are getting any error messages on your system. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |