Support Board
Date/Time: Thu, 27 Feb 2025 06:10:24 +0000
Post From: account balance is missing
| [2021-06-16 18:43:42] |
| John - SC Support - Posts: 38222 |
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You have us confused. If the Current Selected Service in the Data/Trade Service Settings is set to SC Data - All Services, then the only trading you can do is in Simulation mode. When in Simulation mode, there is no Account Balance information. So the image you provided in Screenshot2.jpg that may be remembered information from the last time you were connected to that account, but to ensure that the balance is correct, you really need to connect your Sierra Chart to your trading service. What Trading Service are you using for live trading? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |