Login Page - Create Account

Support Board


Date/Time: Mon, 25 Nov 2024 21:36:58 +0000



Post From: problem with data

[2014-03-04 17:03:21]
Sierra Chart Engineering - Posts: 104368
Your account is entitled to get the CME exchange at no charge until 2015 as long as you continue to pay for the data feed. However, because the market data feed subscription did not automatically renew, the exchange fee has to be paid for.

Sometime in the next few days, this will be resolved . Going forward there will be no CME exchange fees. But for this month there will be.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing