Login Page - Create Account

Support Board


Date/Time: Mon, 25 Nov 2024 23:25:29 +0000



Post From: OEC - missing pending order on SC

[2014-03-04 09:56:41]
Sierra Chart Engineering - Posts: 104368
We need to understand this better.

Was the stop order entered from Sierra Chart? If not, and it was entered from OEC Trader while Sierra Chart was not running, then Sierra Chart will not have access to it.

With the new FIX connection that Sierra Chart uses, OEC does not make available orders which were not entered from Sierra Chart while Sierra Chart was not running.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing