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Post From: Market Data Feed

[2014-03-04 02:01:24]
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User56540 - Posts: 16

I enabled the CME Exchange and I get an error DOWN LOAD FAILED.

Charts still will not update since last proper operation, February 23.

Also, I changed the TICK symbol and TICK chart failed to load any data, so I did not save the change.

This is the latest Log:

Software version: 1090 | 2014-03-03 20:46:37
Usage end date: 2014-03-07 | 2014-03-03 20:46:37
Enabled for: Sierra Chart Historical Data Service. | 2014-03-03 20:46:37
Enabled for: Sierra Chart Real-Time Market Data Feed. | 2014-03-03 20:46:37
Enabled for: CME with exchange fee trading waiver. | 2014-03-03 20:46:37
Received 1 data feed usernames. | 2014-03-03 20:46:37
Allow Support for Sierra Chart Data Feeds is enabled. | 2014-03-03 20:46:37
Active service: TD Ameritrade | 2014-03-03 20:46:37
Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2014-03-03 20:46:37
2014-03-03 17:46:37 Local computer clock time | 2014-03-03 20:46:37
2014-03-04 01:46:37 GMT time | 2014-03-03 20:46:37
2014-03-03 20:46:37 Time zone adjusted time | 2014-03-03 20:46:37
Time difference to server time: 1 seconds. | 2014-03-03 20:46:37
Program path: C:\SierraChart\ | 2014-03-03 20:46:37
Data Files path: C:\SierraChart\Data\ | 2014-03-03 20:46:37
OS Version Number: 6.1 | 2014-03-03 20:46:37

Checking for new symbol settings for tda | 2014-03-03 20:46:37
Symbol settings are up-to-date for tda | 2014-03-03 20:46:37

TD Ameritrade: Connecting. | 2014-03-03 20:46:42
Logging in... (Step 1 of 3) | 2014-03-03 20:46:42
TD Ameritrade: Authorized for streamer data. | 2014-03-03 20:46:42
TD Ameritrade: Authorized for streamer data. | 2014-03-03 20:46:42
TD Ameritrade: Getting streamer information. (Step 2 of 3) | 2014-03-03 20:46:42
TD Ameritrade: Requesting message key for account activity streamer (Step 3 of 3) | 2014-03-03 20:46:43
TD Ameritrade: Requesting account balance data. Connection will be complete once received. | 2014-03-03 20:46:43
TD Ameritrade: Connected. | 2014-03-03 20:46:43
Chart #18 has tagged chart #14 for full recalculation. Chartbook: ES OFE 12 22 2013 Chartbook no_continuous.cht | 2014-03-03 20:46:58
Chart #18 has tagged chart #14 for full recalculation. Chartbook: ES OFE 12 22 2013 Chartbook no_continuous.cht | 2014-03-03 20:46:58
Mapping /ESH4 to /ESH4. Service code: cme | 2014-03-03 20:46:58
SC Exchange Data - Starting real-time market data updates for: /ESH4 | 2014-03-03 20:46:58
Using username 0 | 2014-03-03 20:46:58
SC Exchange Data: Connecting to the server scdf2.sierracharts.com. Port 443 | 2014-03-03 20:46:58
Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-03-03 20:46:58
HD Request # 2 - Downloading Intraday chart data for /ESH4 to the file [ESH4.scid. Service: cme | 2014-03-03 20:46:58
HD Request # 2 - Download start Date-Time: 2014-02-23 20:20:00.0 | 2014-03-03 20:46:58
HD Request # 2 - Using server: scdf2.sierracharts.com port 10149 | 2014-03-03 20:46:58
Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-03-03 20:46:58
SC Market Stats - Starting real-time market data updates for: $TICK | 2014-03-03 20:46:58
SC Market Stats: Connecting to the server ds3.sierracharts.com. Port 443 | 2014-03-03 20:46:58
Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2014-03-03 20:46:58
Chart #14 is performing a full recalculation because it has been tagged. Chartbook: ES OFE 12 22 2013 Chartbook no_continuous.cht | 2014-03-03 20:46:58
SC Market Stats - Starting real-time market data updates for: $NSHF | 2014-03-03 20:46:58
The network socket is connected. | 2014-03-03 20:46:58
SC Exchange Data: Connected to server. | 2014-03-03 20:46:58
SC Exchange Data: Sending logon request message. | 2014-03-03 20:46:58
The network socket is connected. | 2014-03-03 20:46:58
SC Market Stats: Connected to server. | 2014-03-03 20:46:58
SC Market Stats: Sending logon request message. | 2014-03-03 20:46:58
The network socket is connected. | 2014-03-03 20:46:58
HD Request # 2 - Sending historical data logon request message. | 2014-03-03 20:46:58
SC Exchange Data Server Info - Server Name: . Server Version: . Provider Name: . | 2014-03-03 20:46:58
SC Exchange Data - Server protocol version: 3. Client protocol version: 3. There is a protocol match. | 2014-03-03 20:46:58
SC Exchange Data - Successfully connected. | 2014-03-03 20:46:58
SC Exchange Data - Restarting real-time data updates for symbol: /ESH4 -> /ESH4 | 2014-03-03 20:46:58
Sierra Chart Server Info - Server Name: SC Real-Time Server. Server Version: . Provider Name: Sierra Chart. | 2014-03-03 20:46:58
Sierra Chart - Server protocol version: 3. Client protocol version: 3. There is a protocol match. | 2014-03-03 20:46:58
Sierra Chart - Logon error from server : Data service (ddf) is disabled/unsupported. Update Sierra Chart to the current version. | 2014-03-03 20:46:58
Sierra Chart: Disconnected from the server. | 2014-03-03 20:46:58
Sierra Chart: Data feed disconnected. Will reconnect. | 2014-03-03 20:46:58
HD Request # 2 - Requesting up to 100 days of Intraday data. Record interval: 0 | 2014-03-03 20:46:58
Real-time data for symbol /ESH4 is currently unavailable. | 2014-03-03 20:46:58
HD Request # 2 - Error downloading historical Intraday data for /ESH4. Historical data file not available for symbol. | 2014-03-03 20:46:58
The network socket for historical data has been closed. | 2014-03-03 20:46:58
HD Request # 2 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for /ESH4 | 2014-03-03 20:46:58
HD Request # 2 - Intraday download COMPLETE for /ESH4 | 2014-03-03 20:46:58
Real-time Intraday chart data file updates started for /ESH4 | 2014-03-03 20:46:58

HD Request # 3 - Downloading Intraday chart data for $TICK to the file $TICK.scid. Service: ddf | 2014-03-03 20:46:58
HD Request # 3 - Download start Date-Time: 2014-02-28 16:04:59.0 | 2014-03-03 20:46:58
HD Request # 3 - Using server: ds4.sierracharts.com port 10149 | 2014-03-03 20:46:58
Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2014-03-03 20:46:58
The network socket is connected. | 2014-03-03 20:46:58
HD Request # 3 - Sending historical data logon request message. | 2014-03-03 20:46:58
HD Request # 3 - Requesting up to 100 days of Intraday data. Record interval: 0 | 2014-03-03 20:46:59
The network socket for historical data has been closed. | 2014-03-03 20:46:59
HD Request # 3 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for $TICK | 2014-03-03 20:46:59
HD Request # 3 - Intraday download COMPLETE for $TICK | 2014-03-03 20:46:59
Real-time Intraday chart data file updates started for $TICK | 2014-03-03 20:46:59

HD Request # 4 - Downloading Intraday chart data for $NSHF to the file $NSHF.scid. Service: ddf | 2014-03-03 20:46:59
HD Request # 4 - Download start Date-Time: 2014-03-03 19:10:00.0 | 2014-03-03 20:46:59
HD Request # 4 - Using server: ds5.sierracharts.com port 10149 | 2014-03-03 20:46:59
Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2014-03-03 20:46:59
The network socket is connected. | 2014-03-03 20:46:59
HD Request # 4 - Sending historical data logon request message. | 2014-03-03 20:46:59
HD Request # 4 - Requesting up to 100 days of Intraday data. Record interval: 0 | 2014-03-03 20:47:00
HD Request # 4 - Decompressing data. | 2014-03-03 20:47:00
HD Request # 4 - Receiving Intraday data for $NSHF starting at 2014-03-03 19:10:00 | 2014-03-03 20:47:00
The network socket for historical data has been closed. | 2014-03-03 20:47:00
HD Request # 4 - Received 1 record from 2014-03-03 19:10:00 to 2014-03-03 19:10:00 (0.0 seconds) and wrote 0 records for $NSHF | 2014-03-03 20:47:00
HD Request # 4 - Intraday download COMPLETE for $NSHF | 2014-03-03 20:47:00
Real-time Intraday chart data file updates started for $NSHF | 2014-03-03 20:47:00

Chart #18 has tagged chart #14 for full recalculation. Chartbook: ES OFE 12 22 2013 Chartbook no_continuous.cht | 2014-03-03 20:47:00
SC Market Stats: Connecting to the server ds3.sierracharts.com. Port 443 | 2014-03-03 20:47:00
Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2014-03-03 20:47:00
The network socket is connected. | 2014-03-03 20:47:00
SC Market Stats: Connected to server. | 2014-03-03 20:47:00
SC Market Stats: Sending logon request message. | 2014-03-03 20:47:00
Sierra Chart Server Info - Server Name: SC Real-Time Server. Server Version: . Provider Name: Sierra Chart. | 2014-03-03 20:47:00
Sierra Chart - Server protocol version: 3. Client protocol version: 3. There is a protocol match. | 2014-03-03 20:47:00
Sierra Chart - Logon error from server : Data service (ddf) is disabled/unsupported. Update Sierra Chart to the current version. | 2014-03-03 20:47:00
Sierra Chart: Disconnected from the server. | 2014-03-03 20:47:00
Sierra Chart: Data feed disconnected. Will reconnect. | 2014-03-03 20:47:00
Chart #14 is performing a full recalculation because it has been tagged. Chartbook: ES OFE 12 22 2013 Chartbook no_continuous.cht | 2014-03-03 20:47:01
SC Market Stats: Connecting to the server ds4.sierracharts.com. Port 443 | 2014-03-03 20:47:02
Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2014-03-03 20:47:02
The network socket is connected. | 2014-03-03 20:47:02
SC Market Stats: Connected to server. | 2014-03-03 20:47:02
SC Market Stats: Sending logon request message. | 2014-03-03 20:47:02
Sierra Chart Server Info - Server Name: SC Real-Time Server. Server Version: . Provider Name: Sierra Chart. | 2014-03-03 20:47:03
Sierra Chart - Server protocol version: 3. Client protocol version: 3. There is a protocol match. | 2014-03-03 20:47:03
Sierra Chart - Logon error from server : Data service (ddf) is disabled/unsupported. Update Sierra Chart to the current version. | 2014-03-03 20:47:03
Sierra Chart: Disconnected from the server. | 2014-03-03 20:47:03
Sierra Chart: Data feed disconnected. Will reconnect. | 2014-03-03 20:47:03
SC Market Stats: Connecting to the server ds5.sierracharts.com. Port 443 | 2014-03-03 20:47:05
Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2014-03-03 20:47:05
The network socket is connected. | 2014-03-03 20:47:05
SC Market Stats: Connected to server. | 2014-03-03 20:47:05
SC Market Stats: Sending logon request message. | 2014-03-03 20:47:05
SC Market Stats Server Info - Server Name: . Server Version: . Provider Name: . | 2014-03-03 20:47:05
SC Market Stats - Server protocol version: 3. Client protocol version: 3. There is a protocol match. | 2014-03-03 20:47:05
SC Market Stats - Successfully connected. | 2014-03-03 20:47:05
SC Market Stats - Restarting real-time data updates for symbol: $NSHF | 2014-03-03 20:47:05
SC Market Stats - Restarting real-time data updates for symbol: $TICK | 2014-03-03 20:47:05
HD Request # 5 - Downloading Intraday chart data for $NSHF to the file $NSHF.scid. Service: ddf | 2014-03-03 20:47:05
HD Request # 5 - Download start Date-Time: 2014-03-03 19:10:00.0 | 2014-03-03 20:47:05
HD Request # 5 - Using server: ds3.sierracharts.com port 10149 | 2014-03-03 20:47:05
Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2014-03-03 20:47:05
The network socket is connected. | 2014-03-03 20:47:05
HD Request # 5 - Sending historical data logon request message. | 2014-03-03 20:47:05
Real-time data for symbol $NSHF is currently unavailable. | 2014-03-03 20:47:05
Real-time data for symbol $TICK is currently unavailable. | 2014-03-03 20:47:05
HD Request # 5 - Requesting up to 100 days of Intraday data. Record interval: 0 | 2014-03-03 20:47:05
HD Request # 5 - Decompressing data. | 2014-03-03 20:47:05
HD Request # 5 - Receiving Intraday data for $NSHF starting at 2014-03-03 19:10:00 | 2014-03-03 20:47:05
The network socket for historical data has been closed. | 2014-03-03 20:47:05
HD Request # 5 - Received 1 record from 2014-03-03 19:10:00 to 2014-03-03 19:10:00 (0.0 seconds) and wrote 0 records for $NSHF | 2014-03-03 20:47:05
HD Request # 5 - Intraday download COMPLETE for $NSHF | 2014-03-03 20:47:05
Real-time Intraday chart data file updates started for $NSHF | 2014-03-03 20:47:05

HD Request # 6 - Downloading Intraday chart data for $TICK to the file $TICK.scid. Service: ddf | 2014-03-03 20:47:05
HD Request # 6 - Download start Date-Time: 2014-02-28 16:04:59.0 | 2014-03-03 20:47:05
HD Request # 6 - Using server: ds4.sierracharts.com port 10149 | 2014-03-03 20:47:05
Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2014-03-03 20:47:05
The network socket is connected. | 2014-03-03 20:47:06
HD Request # 6 - Sending historical data logon request message. | 2014-03-03 20:47:06
HD Request # 6 - Requesting up to 100 days of Intraday data. Record interval: 0 | 2014-03-03 20:47:06
Chart #18 has tagged chart #14 for full recalculation. Chartbook: ES OFE 12 22 2013 Chartbook no_continuous.cht | 2014-03-03 20:47:06
The network socket for historical data has been closed. | 2014-03-03 20:47:06
HD Request # 6 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for $TICK | 2014-03-03 20:47:06
HD Request # 6 - Intraday download COMPLETE for $TICK | 2014-03-03 20:47:06
Real-time Intraday chart data file updates started for $TICK | 2014-03-03 20:47:06

Chart #14 is performing a full recalculation because it has been tagged. Chartbook: ES OFE 12 22 2013 Chartbook no_continuous.cht | 2014-03-03 20:47:06