Login Page - Create Account

Support Board


Date/Time: Mon, 25 Nov 2024 21:40:31 +0000



Post From: Chart data not updating

[2014-03-04 00:39:11]
Sierra Chart Engineering - Posts: 104368
How many symbols are you tracking every day?

You have exceeded the limit:

HD Request # 2 - Error downloading historical Daily data for $DOWI. Not downloading any data. Maximum downloads exceeded for the day. Limit: 700 |

If you change your package to 5 you will get 1500 downloads a day. You can change the package through Help >> Account Control Panel.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-03-04 00:39:31