Support Board
Date/Time: Thu, 27 Feb 2025 04:22:15 +0000
Post From: Denali paiement Services and Depth order Book
| [2021-06-02 21:57:03] |
| John - SC Support - Posts: 38222 |
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1. According to your Control Panel, your current service is set to renew on June 18, 2021. The end-date changed from a previous value of June 23, 2021 since you changed from Package 5 to Package 11. When you change packages, we recalculate your end-date and adjust it in or out based on whether you are going to a higher or lower priced package (respectively). You also have $46.00 USD in the account, ready to pay for when the renewal comes due. Therefore, everything we see looks correct and does not need any adjustments. 2. You have not completed your setup for the Denali Exchange Data Feed. It looks like you are trying to get the EUREX data. If this is correct, then you need to finish the Setup Instructions starting at this point: https://www.sierrachart.com/index.php?page=doc/DenaliExchangeDataFeed.php#SetupInstructions_ActivateTheExchanges_EUREX If you are wanting real-time data for the CME, then follow these Setup Instructions: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |