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Date/Time: Mon, 25 Nov 2024 20:50:10 +0000



Post From: Currency display

[2014-03-02 20:42:01]
Sierra Chart Engineering - Posts: 104368
1. Update Sierra Chart to the current version.

2. For correct Profit/Loss values only use the symbols that you currently see listed in File >> Find Symbol.

You need to have selected the correct Service in File >>Data/Trade Service Settings which correspond to the symbols you are using.

3. In the case of the Sierra Chart Historical Data Service, for futures contracts, the years are two digits. Only use those symbols. There are no Symbol Settings which are necessary for correct profit/loss calculations, for single-digit years.

4. We are not quite sure what the replay problem is you are having. For the documentation for this, refer to:
https://www.sierrachart.com/index.php?l=doc/doc_ReplayChart.html

5. Once again, if you continue to have a problem, review the information given here and make sure you have the proper Symbol Settings applied to the chart:
http://www.sierrachart.com/index.php?l=doc/helpdetails77.html

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-03-02 20:42:29