Support Board
Date/Time: Wed, 26 Feb 2025 17:45:17 +0000
Post From: Historic Daily Futures chart not automatically updating correctly
| [2021-05-20 16:18:50] |
| John - SC Support - Posts: 38202 |
|
We wanted to know how you were not connected to the TWS since we were wondering if you had just selected File >> Disconnect, or if you actually changed your Current Service Selection to SC Data - All Services. If you changed the service, then that would explain the differences, as you would be getting the full historical data when you are connected to SC Data - All Services. You are understanding our answer, with a small change, in that we no longer supplement the historical data. We used to collect and store the IB historical data and then serve that back out when people needed historical data for IB. Now, we just get the data from IB and whatever data is available is what is available. Typically, this is much less than what you would get with Sierra Chart's data feed. In order to resolve the issue, you would need to sign up for the Sierra Chart Real-Time data, which will include the Historical Data. You can not just get the historical data by itself. Refer to the information on the Sierra Chart Real-Time Data Feeds here: Real-Time Exchange Data Feeds Available From Sierra Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |