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Date/Time: Wed, 26 Feb 2025 14:12:13 +0000



Post From: Paid for Denali but no MBO data shows up

[2021-05-18 14:30:53]
John - SC Support - Posts: 38172
Am I correct to believe that these exchanged can be activated as part of package 12, without additional payment?

You have this incorrect. You still need to pay for the exchanges themselves.

Also, activated momentarily the free trial of the exchanges given on the first month until we resolve this but MBO data still not showing up on my DOM. What am I missing?

You activated the CBOT E-Mini, therefore, make sure you are using a symbol from the CBOT to see the MBO data.

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Make sure you deactivate the selected exchange before the beginning of next month. You qualify as a Non-Professional, so you do not need to pay the particular exchange that you selected. You can then activate the other exchange that you want on June 1, 2021 for non-professionals, in order to avoid additional fees.

Note that since you already activated one exchange, that counts as your free one. If you activate another exchange now, you will need to pay for it.
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