Support Board
Date/Time: Wed, 26 Feb 2025 14:21:41 +0000
Post From: Account cancelation
| [2021-05-17 14:27:21] |
| John - SC Support - Posts: 38172 |
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You are not setup for any automatic payments to your credit card, so there is nothing to switch off in that respect. Your account is now expired and you do not have any Usage Time available. You do have a Services Balance, therefore you need to open an Account Support Ticket to request those funds be refunded to your credit card. You will find the information for this in our Refund policy here: Sierra Chart Purchase and License Information: Refunds For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |