Support Board
Date/Time: Wed, 19 Mar 2025 07:57:30 +0000
Post From: Using only sierra no broker
| [2021-05-16 18:39:35] |
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The data is available. There definitely is no problem. HD Request # 15 | Downloading Intraday chart data for AUDCAD to the file AUDCAD.scid. Service: fxcm | 2021-05-16 14:33:23.298
HD Request # 15 | Download start date-time: 2015-11-24 13:33:23.000000. File last date-time: 00:00:00.000000 | 2021-05-16 14:33:23.298 HD Request # 15 | Using server: ds4.sierracharts.com port 10150 | 2021-05-16 14:33:23.299 HD Request # 15 | Setting DTC encoding to Binary VLS | 2021-05-16 14:33:23.699 HD Request # 15 | Sending historical data logon request message. | 2021-05-16 14:33:23.699 HD Request # 15 | Requesting Intraday data. Start date-time: 2015-11-24 13:33:23. Record interval: 60. Symbol: AUDCAD | 2021-05-16 14:33:24.431 HD Request # 15 | Decompressing data. | 2021-05-16 14:33:24.633 HD Request # 15 | Receiving Intraday data for AUDCAD starting at 2015-11-24 13:33:25.000000 | 2021-05-16 14:33:26.086 HD Request # 15 | Timestamp of first Intraday data file record written: 2015-11-24 13:33:25.000000 | 2021-05-16 14:33:27.533 Historical data download thread signaled to stop. | 2021-05-16 14:35:28.717 HD Request # 15 | Received 2031355 records from 2015-11-24 13:33:25.000000 to 2021-05-14 16:58:01.254000 (5.5years) and wrote 2031355 records for AUDCAD | 2021-05-16 14:35:28.718 HD Request # 15 | Completion time: 2m 5s | 2021-05-16 14:35:28.719 HD Request # 15 | Intraday data download complete for AUDCAD. Unique request ID: 15 | 2021-05-16 14:35:28.719 Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We can then see what step you are missing to do. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-05-16 18:40:39
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