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Date/Time: Mon, 25 Nov 2024 21:46:52 +0000



Post From: $Tick feed erratic

[2014-02-28 19:57:45]
Sierra Chart Engineering - Posts: 104368
OK, it should be good now. This problem originates from a particular data center . The data center has been working hard to isolate it but it is an exceptionally hard problem to resolve.

At this point, we probably are just not going to use the data center any longer. It is taking too much of our time to try to track this down and it is affecting users.

Please let us know if the problem is resolved. We have closed connections to that data center and switched users over to another server.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-02-28 19:58:51