Support Board
Date/Time: Wed, 26 Feb 2025 10:46:59 +0000
Post From: Resolved: Denali EUREX Data Feed Interruption (ISP issue)
| [2021-05-07 03:03:24] |
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The ISP responsible for the failure has yet to respond to about the issue. They still have not yet responded. Unbelievable. We do have a secondary server, with its own redundant Internet but that secondary server is connected to the server in Frankfurt through the Internet. We are now looking to get a direct crossconnect to it in the Frankfurt 2 data center, through a different provider. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-05-07 03:03:47
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