Support Board
Date/Time: Wed, 26 Feb 2025 05:34:34 +0000
Post From: Issue with Receiving Data
| [2021-05-03 01:36:08] |
| Sierra_Chart Engineering - Posts: 18565 |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog --- Duplicate active chart gives me an infinite loop. Not sure exactly what is happening. There must be something about your chart and study configuration triggering the issue. Avoid doing this and refer to this help topic:High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.9 References to Other Charts / Continuous Full Recalculation of Charts Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |