Support Board
Date/Time: Tue, 25 Feb 2025 23:03:57 +0000
Post From: Question about Payment
| [2021-04-30 15:49:00] |
| John - SC Support - Posts: 38172 |
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Called and talked to customer and explained that they had put funds into the wrong account. The customer logs into his Sierra Chart using the AC****** account, and we explained that he should continue to just use that account going forward. We have removed all the other accounts and moved any Usage Time and funds from his other accounts to the one AC****** account. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |