Support Board
Date/Time: Tue, 25 Feb 2025 22:18:04 +0000
Post From: Payment when choosing a different denali data feed exchange
| [2021-04-26 20:33:38] |
| John - SC Support - Posts: 38172 |
|
If I make the payment now, would I be re-charged again next week (start of May)?
Yes, you would. Do the following to avoid being overcharged: 1. Select the following link and login to the website (if necessary) using the same Sierra Chart Account Name and Password that you use to login to the software: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed 2. Scroll down the page and find the exchange that you have currently activated (Full CME Group (CME, CBOT, COMEX, NYMEX) for nonprofessional Trading accounts). Select the button that states "Deactivate" in the row for that data feed. This will set the exchange to NOT renew, but it does not actually stop the data. The data will stop at the end of the month, since you have already paid for it. Whenever you get going with your trading on (or after) May 1, 2021, do the following: 3. Select the following link to go to the exchanges again: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed 4. Select the Activate button in the row for whichever exchange(s) you want to make active. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |