Support Board
Date/Time: Mon, 25 Nov 2024 18:38:29 +0000
Post From: FXCM data feed issues
| [2014-02-27 00:50:16] |
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As long as you have correct connection information from FXCM, we could set a time to connect to your system remotely and you can show us the connection information. We can then make sure it is all correctly entered and help you get connected. You can request this help through an Account Support Ticket here: https://www.sierrachart.com/usercp.php?page=SupportTickets Here are the IQ Feed set up instructions: http://www.sierrachart.com/index.php?l=doc/DTNIQFeed.html If you just want the FXCM data feed and do not want to trade, then follow the instructions here: http://www.sierrachart.com/index.php?l=doc/SCRealTimeFOREX.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |