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Date/Time: Thu, 19 Sep 2024 21:40:04 +0000



Post From: FXCM data feed issues

[2014-02-27 00:50:16]
Sierra Chart Engineering - Posts: 104368
As long as you have correct connection information from FXCM, we could set a time to connect to your system remotely and you can show us the connection information. We can then make sure it is all correctly entered and help you get connected. You can request this help through an Account Support Ticket here:
https://www.sierrachart.com/usercp.php?page=SupportTickets

Here are the IQ Feed set up instructions:
http://www.sierrachart.com/index.php?l=doc/DTNIQFeed.html

If you just want the FXCM data feed and do not want to trade, then follow the instructions here:
http://www.sierrachart.com/index.php?l=doc/SCRealTimeFOREX.php
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing