Support Board
Date/Time: Tue, 25 Feb 2025 22:57:32 +0000
Post From: Bitcoin Intraday Charts
| [2021-04-26 01:27:29] |
| Sierra_Chart Engineering - Posts: 18565 |
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Close all of the charts you have for XBTUSD (this is not the exact symbol. We are not sure the exact symbol you are using.). And then re-download the data for that symbol following these instructions: Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart.
We are compressing the data on the server for BitMex symbols assuming you are using a BitMex symbol, but this will still take us another 2 to 3 hours. That will reduce the amount of data transferred. So you may want to wait until we finish and do this after. Also increase the Tick size in the chart for that symbol to 1: Chart Settings: Tick Size (Chart >> Chart Settings >> Symbol >> Symbol Settings menu) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-04-26 01:28:38
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