Login Page - Create Account

Support Board


Date/Time: Tue, 25 Feb 2025 20:13:59 +0000



Post From: rEMOTE ASSISTENCE

[2021-04-22 16:24:26]
Sierra_Chart Engineering - Posts: 18564
We want to see the Message Log showing those heartbeat messages. Instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog

Also, we do not have the ability to solve network connectivity issues, assuming there is one. We want to see the log first.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing