Support Board
Date/Time: Tue, 25 Feb 2025 16:08:14 +0000
Post From: DATA LAGGING AND FREEZING
| [2021-04-15 16:44:50] |
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You definitely have some network connectivity issue: SC Data - All Services | Heartbeat from server | ServerReceivedClientHeartbeatSecondsAgo=8, NumberOfOutstandingSendBuffers=21, TransmissionDelayInMilliseconds=500, ServerSendBufferSizeInBytes=56132, ActualMessageDelay=3.0 seconds, DataCompRatio=2.04, UncompressedBytes=26741294, CompressionTime=0.112827(secs), NumCompressions=6958 | 2021-04-14 12:39:32.834
SC Data - All Services | There has been no activity on the network socket for 40 seconds. Will reconnect. | 2021-04-14 12:40:30.464 This is not a problem with the server itself. This should not be so high: NumberOfOutstandingSendBuffers=21, Can you try a different ISP. Is there anything unusual about the network you are connecting from? Is your ISP throttling data on this port: 10048 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-04-15 16:45:31
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