Support Board
Date/Time: Tue, 25 Feb 2025 16:14:15 +0000
Post From: IB Broker - NASDAQ and NYSE Symbols
| [2021-04-14 20:51:56] |
| John - SC Support - Posts: 38158 |
|
Right now, you are not getting the US Equities data from us. You are getting that data from Interactive Brokers. You are signed up for the Denali Exchange Data Feed and have the CME, COMEX, NYMEX, and CBOT exchanges active with Market Depth. In order to get the U.S. Equities from us (Sierra Chart) then you would need to use the Sierra Chart Exchange Data Feed and activate the U.S. Equities exchange. Refer to the information at the following link, including Setup Instructions: Sierra Chart Exchange Data Feed Note that our U.S. Equities feed does NOT include level 2 market depth data. So if that is something you need, then you should continue to get your equities data from IB. ------------------- On a separate note, we see that you have activated the individual options for the CME Group exchanges, such that you have all 4 of the exchanges active. It is slightly cheaper to just use the one exchange entitled Full CME Group (CME, CBOT, COMEX, NYMEX) with Market Depth for nonprofessional Trading accounts. You will save the cost of one of the exchanges - $10.40 - this way. Since you get charged for the full amount of the month whenever you activate an exchange, we recommend doing the following: 1. Go to the following page any time before the end of this month, and select the Deactivate button for all 4 exchanges that you have currently active: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed This will not stop the data, it just stops the automatic renewal of the data next month. 2. On May 1, when you first get going with your trading, go to the same page again, and then activate the Full CME Group (CME, CBOT, COMEX, NYMEX) with Market Depth for nonprofessional Trading accounts exchange by selecting the Activate button for it. You will then be getting the same data, but for $10.40 less. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |