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Date/Time: Tue, 25 Feb 2025 16:18:57 +0000



Post From: Historical Data download fail

[2021-04-14 07:03:21]
User238799 - Posts: 15
Hello
Since a couple of days, It fails to download the Data on my plattform. As attachement, i am sending you a screenshot of the errormessage. I also have the Log File, but as the Support Board is public i dont know if i should opload it here (is there confidential text in the log file?)..

I have already tried the following:
Edit >> Download Data For All Historical Charts
Edit >> Delete all Data and Download
Edit >> Download Data for all Historical charts

I have then contacted the Broker (I have the CQG Datafeed via the Broker). The Broker told me that
the Historical data are provieded by the plattform. So they saied i have to contact you.

Thanks Very Much!
Best regards
Roger
imageUnbenannt.PNG / V - Attached On 2021-04-14 06:57:54 UTC - Size: 7.58 KB - 156 views