Support Board
Date/Time: Tue, 25 Feb 2025 16:22:59 +0000
Post From: Denali Data Feed CME Group Market Data Feed Interruption - Some Servers First Hour 2021-04-11
| [2021-04-11 23:36:55] |
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The problem definitely relates to historical data downloads which affected the relaying of real-time data. There were many pending downloads that were not finishing. We have not had an incident like this before. The cause is still not clear at this time. We assumed it related to a software update last week but perhaps not. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |