Support Board
Date/Time: Tue, 25 Feb 2025 14:22:13 +0000
Post From: Market Depth
| [2021-04-09 21:27:39] |
| John - SC Support - Posts: 38150 |
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Go to File >> Data/Trade Service Settings >> Common Settings and ensure that the option for Allow Support for Sierra Chart Data Feeds is set to Yes. If you do have to change it from No to Yes, then do the following as well: - Select File >> Disconnect - Select File >> Connect to Data Feed If it was already set to Yes, then answer these: What symbol are you having an issue with? Keep in mind you are only setup to get Market Depth for the COMEX exchange. When you go to File >> Open Market Depth Window are you seeing many levels of depth, or just 1? Scroll to the bottom of the Market Depth Window and tell us the numbers in Parentheses next to the words Total. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |