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Date/Time: Tue, 25 Feb 2025 11:17:28 +0000



Post From: Reconciling data in spreadsheet (Denali data)

[2021-04-08 11:32:44]
Eisenhower - Posts: 30
I see that the volume entries for RTY and other indices on April 1 have been repaired. The incorrect volumes for Dec. 5 2018, however, have not (see attached). I understand that you hold the CME responsible for this, and that you consider it my responsibility to correct this, but I still consider it relevant to the broader issue of data integrity - something that I would like to believe is equally important to Sierra Chart.

These volume errors were obvious and therefore easy for me to detect. But now I have to ask myself:
What other errors remain undetected?
What caused these errors in the first place?
Would the volume data for the indices on April 1 have been repaired if I had not brought it to your attention?
What protocols are in place to prevent future errors from occurring?

...and most importantly, CAN I TRUST THE DENALI DATA FEED?

I'm sorry that my posts on this topic have apparently upset you, but Sierra Chart customers are a very demanding and exacting lot. You should expect that from financial industry professionals whose livelihood depends on precision and accuracy.
Date Time Of Last Edit: 2021-04-08 11:35:44
imagetydec4volume.png / V - Attached On 2021-04-08 11:16:55 UTC - Size: 20.18 KB - 201 views