Login Page - Create Account

Support Board


Date/Time: Tue, 25 Feb 2025 11:11:56 +0000



Post From: log on attempts exhausted

[2021-04-07 22:11:49]
garcia9808 - Posts: 6
I continue to receive this message, log on exhausted. Please help!


Reading Internal Order ID file. | 2021-04-07 16:05:27.572
Reading Trade Orders file. | 2021-04-07 16:05:27.821
Reading Trade Positions file. | 2021-04-07 16:05:27.911
Reading Trade Account Data files. | 2021-04-07 16:05:27.941
UDPListener (1544). Port 22904 | Listening on UDP port 22904. | 2021-04-07 16:05:28.262
Software version: 2239 64-bit | 2021-04-07 16:05:28.262
Primary Thread ID: 9696 | 2021-04-07 16:05:28.262
Usage end date: 2021-04-27 | 2021-04-07 16:05:28.262
Enabled for: Advanced Features 2. | 2021-04-07 16:05:28.262
Enabled for: Sierra Chart Historical Data Service. | 2021-04-07 16:05:28.262
Enabled for: Denali Real-Time Exchange Data Feed. | 2021-04-07 16:05:28.262
Enabled for: Delayed Denali Exchange Data Feed. | 2021-04-07 16:05:28.262
Enabled for exchange2: CME (Trading Account Required) | 2021-04-07 16:05:28.262
Enabled for exchange2: CBOT (Trading Account Required) | 2021-04-07 16:05:28.262
Enabled for exchange2: COMEX (Trading Account Required) | 2021-04-07 16:05:28.262
Enabled for exchange2: NYMEX (Trading Account Required) | 2021-04-07 16:05:28.262
Allow Support for Sierra Chart Data Feeds is enabled. | 2021-04-07 16:05:28.262
Current selected Data/Trading service: CQG WebAPI | 2021-04-07 16:05:28.262
Custom symbol settings values: enabled | 2021-04-07 16:05:28.262
Chart Update Interval: 500 | 2021-04-07 16:05:28.262
Intraday Data Storage Time Unit: 0 | 2021-04-07 16:05:28.262
Time Zone: +00:00:00 (UTC+00) | 2021-04-07 16:05:28.262
2021-04-07 16:05:28 Local computer time in UTC | 2021-04-07 16:05:28.262
2021-04-07 16:05:28 Local computer time in SC Time Zone | 2021-04-07 16:05:28.262
2021-04-07 16:05:25 Server time in UTC | 2021-04-07 16:05:28.262
Local computer UTC time and Server UTC time difference: 0 seconds. | 2021-04-07 16:05:28.262
Program path: \\Mac\Home\Downloads\SierraChart2239\ | 2021-04-07 16:05:28.262
Data Files path: \\Mac\Home\Downloads\SierraChart2239\Data\ | 2021-04-07 16:05:28.262
OS Version Number: 10.0 | 2021-04-07 16:05:28.262
Locale Setting: C | 2021-04-07 16:05:28.262
DLLs: UserContributedStudies_64.dll | 2021-04-07 16:05:28.345
Allowed protected custom studies: | 2021-04-07 16:05:28.345

Created the DTC Protocol server. | 2021-04-07 16:05:28.380
DTC Protocol Server listening on port 11099. | 2021-04-07 16:05:28.381
Created the DTC Protocol historical data server. | 2021-04-07 16:05:28.381
HD Server Manager | Listening on port 11098 | 2021-04-07 16:05:28.383
Checking for new symbol settings. Requested symbol settings MD5 for service code cqg. Request ID: 1. | 2021-04-07 16:05:28.383
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2021-04-07 16:05:28.562
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2021-04-07 16:05:28.703
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2021-04-07 16:05:28.703
Received 5 login tokens. | 2021-04-07 16:05:28.967
Symbol settings MD5 received. Request ID: 1. | 2021-04-07 16:05:29.147
Symbol settings are up-to-date for cqg. | 2021-04-07 16:05:29.147

CQG WebAPI | Connecting to server api.cqg.com | 2021-04-07 16:05:35.228
CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2021-04-07 16:05:35.228
CQG WebSocket socket (1) | Creating socket. Using TLS 1.2. | 2021-04-07 16:05:35.229
CQG WebSocket socket (1) | New receive buffer size: 5242880 | 2021-04-07 16:05:35.229
CQG WebSocket socket (1) | Connecting to IP: 208.48.16.35. | 2021-04-07 16:05:35.229
CQG WebSocket | Opening WebSocket. | 2021-04-07 16:05:35.285
CQG WebSocket | Sending WebSocket handshake. | 2021-04-07 16:05:35.285
CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2021-04-07 16:05:35.462
CQG WebSocket | Server header | Connection: upgrade | 2021-04-07 16:05:35.462
CQG WebSocket | Server header | Sec-WebSocket-Accept: MTBYnspmT3dcsCE6pSuV7mUe/nE= | 2021-04-07 16:05:35.462
CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2021-04-07 16:05:35.462
CQG WebSocket | Server header | Upgrade: websocket | 2021-04-07 16:05:35.462
CQG WebSocket | Server header | | 2021-04-07 16:05:35.462
CQG WebSocket | Web socket state is now open. | 2021-04-07 16:05:35.462
CQG WebAPI | WebSocket connected. | 2021-04-07 16:05:35.462
CQG WebAPI | Sending market data logon message. | 2021-04-07 16:05:35.462
CQG WebAPI | Logon unsuccessful. Server message: You have exhausted number of logons allowed per day. | 2021-04-07 16:05:35.623
CQG WebSocket socket (1) | CloseSocket call. | 2021-04-07 16:05:35.655
CQG WebSocket socket (1) | Write in progress. Shutdown being delayed. PendingSize=0 | 2021-04-07 16:05:35.655
CQG WebSocket socket (1) | Write has completed. Shutdown being performed. | 2021-04-07 16:05:35.657
CQG WebSocket socket (1) | Shutdown started. Waiting for graceful close. | 2021-04-07 16:05:35.657
CQG WebAPI | Disconnected. | 2021-04-07 16:05:35.678
CQG WebAPI | Not reconnecting due to connection error condition. | 2021-04-07 16:05:35.678
CQG WebSocket | WebSocket closed. | 2021-04-07 16:05:35.678
CQG WebAPI | WebSocket closed. | 2021-04-07 16:05:35.678
CQG WebSocket socket (1) | Timed out waiting for shutdown. Performing an immediate socket close. | 2021-04-07 16:07:49.572
CQG WebSocket socket (1) | Closed. | 2021-04-07 16:07:49.572
CQG WebSocket socket (1) | Deleting network socket now after delay. | 2021-04-07 16:08:19.579

CQG WebAPI | Connecting to server api.cqg.com | 2021-04-07 17:21:19.682
CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2021-04-07 17:21:19.682
CQG WebSocket socket (1) | Creating socket. Using TLS 1.2. | 2021-04-07 17:21:19.739
CQG WebSocket socket (1) | New receive buffer size: 5242880 | 2021-04-07 17:21:19.739
CQG WebSocket socket (1) | Connecting to IP: 208.48.16.35. | 2021-04-07 17:21:19.739
CQG WebSocket | Opening WebSocket. | 2021-04-07 17:21:19.794
CQG WebSocket | Sending WebSocket handshake. | 2021-04-07 17:21:19.794
CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2021-04-07 17:21:19.976
CQG WebSocket | Server header | Connection: upgrade | 2021-04-07 17:21:19.976
CQG WebSocket | Server header | Sec-WebSocket-Accept: i085/gYMtjQWWGM0pOvtuYXZs/I= | 2021-04-07 17:21:19.976
CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2021-04-07 17:21:19.976
CQG WebSocket | Server header | Upgrade: websocket | 2021-04-07 17:21:19.976
CQG WebSocket | Server header | | 2021-04-07 17:21:19.976
CQG WebSocket | Web socket state is now open. | 2021-04-07 17:21:19.976
CQG WebAPI | WebSocket connected. | 2021-04-07 17:21:19.976
CQG WebAPI | Sending market data logon message. | 2021-04-07 17:21:19.976
CQG WebAPI | Logon unsuccessful. Server message: You have exhausted number of logons allowed per day. | 2021-04-07 17:21:20.141
CQG WebSocket socket (1) | CloseSocket call. | 2021-04-07 17:21:20.168
CQG WebAPI | Disconnected. | 2021-04-07 17:21:20.168
CQG WebAPI | Not reconnecting due to connection error condition. | 2021-04-07 17:21:20.168
CQG WebSocket | WebSocket closed. | 2021-04-07 17:21:20.168
CQG WebAPI | WebSocket closed. | 2021-04-07 17:21:20.168
CQG WebSocket socket (1) | Write in progress. Shutdown being delayed. PendingSize=0 | 2021-04-07 17:21:20.178
CQG WebSocket socket (1) | Write has completed. Shutdown being performed. | 2021-04-07 17:21:20.178
CQG WebSocket socket (1) | Shutdown started. Waiting for graceful close. | 2021-04-07 17:21:20.178
CQG WebSocket socket (1) | Timed out waiting for shutdown. Performing an immediate socket close. | 2021-04-07 17:23:21.122
CQG WebSocket socket (1) | Closed. | 2021-04-07 17:23:21.122
CQG WebSocket socket (1) | Deleting network socket now after delay. | 2021-04-07 17:24:21.124
Creating desktop shortcut | 2021-04-07 17:27:38.537